October 13, 2022
For the seventh year in a row, PCMag readers acknowledge the company’s internet service in multiple categories, including top rankings for speeds, customer service and overall satisfaction
Princeton, N.J. – Oct. 13 2022 – Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), has been recognized for the seventh year in a row, receiving the highest ranked spot in 2022 for best “Cable Internet Service Provider (ISP)” in PCMag’s 2022 Readers’ Choice Awards. Astound Broadband has also ranked in the top ten for a variety of categories such as “Best Gaming ISP,” “Fastest ISPs,” and “Business Choice ISPs.”
According to PCMag, the largest professional reviewer of consumer electronics and technology products worldwide, its readers ranked Astound Broadband the best cable ISP for Overall Satisfaction, Speed of Connection, Reliability of Connection, Customer Service, Tech Support, Value and Likelihood to Recommend, among others. These results put Astound’s satisfaction ratings “well ahead of the other cable companies” surveyed by PCMag.
When it comes to business, Astound Business Solutions is also a clear winner with PCMag readers, especially for the value it provides businesses “with the highest ever recorded score,” according to PCMag. Astound Business Solutions has ranked best in Reliability, Tech Support and Value in recent years.
“Thank you to all our loyal residential and business customers for recognizing Astound Broadband over the last seven years, especially as the top cable Internet Service Provider for 2022,” said Chris Fenger, COO of Astound Broadband. “Being dubbed ‘clear winner’ among cable ISPs reinforces our collective commitment to serving customers with innovative technologies and unmatched customer service.”
As Astound continues to expand into new markets, it remains an industry leader in residential and business solutions through a growing portfolio of technology offerings, including fiber and broadband services that offer some of the fastest speeds available including 1.2 Gigabit (1200 Mbps download/20 Mbps upload). Additionally, the company recently rolled out Astound TV+ app, a new streaming application that enables customers to stream live TV, access free On Demand programs and a variety of other platforms in and out of the home when connected to WiFi.
About Astound Broadband
Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential and business customers across the United States. Astound Broadband is comprised of organizations formerly known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions throughout California, Oregon and Washington.